FAQ

Frequently asked questions about The Pathfinder Coffee Co.

Payments

What Credit/Debit Cards do you accept?

We accept all major debit/credit cards; VISA, Mastercard and American Express.


Orders

How long will my order take to arrive?

All of our orders are packed and dispatched as soon as we are able to process them (usually 24 hours) it then takes 3-5 days for delivery within the UK.

Do you ship internationally?

We do indeed, if you don't receive a shipping quote at checkout please contact us at [email protected]

My Package hasn't arrived.

If you haven't received your order within 5 days of receiving your confirmation please email us at [email protected]

My Confirmation email says a different company name.

Our orders are processed and fulfilled at our coffee shop "Espresso-Head" so this may appear on your confirmation emails and electronic receipts, dont worry its still us!

Can I collect my order?

Yes you can! we hold stock at our coffee shop "Espresso-Head" in Leighton Buzzard. you are welcome to place your order online and select collection... just make sure you try to give us some notice to get your order ready for collection. alternatively just wait for us to contact you once its ready for pickup.

the shop is located at 8 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1HJ.


General

I have a question for Pathfinder Coffee Co.
No problem, just contact us at [email protected] or through our online contact form and we'll respond as soon as we are able to.

Do you sell wholesale?

Yes we do, if you have a gym, shop or just drink a lot of coffee then drop us a message at [email protected]

What are your recommended Brew guidelines?

We are currently finalizing our printed brew guides and online guide, but for now we recommend these high level instructions

ALL RECIPES ARE A GREAT STARTING POINT, YOU MAY WANT TO ADD OR SUBTRACT COFFEE AND BREW TIMES ACCORDING TO YOUR OWN PERSONAL TASTE AND OF COURSE COFFEE TYPES/ROASTS. WE RECOMMEND FILTERED WATER AT 94°C

FILTER
COFFEE: 15grams // WATER: 230grams // POUR TIME : 2minutes

AEROPRESS
COFFEE: 15grams // WATER: 270grams // POUR TIME : 60seconds

CAFETIERE
COFFEE: 60grams // WATER: 1litre // POUR TIME : 4minutes

ESPRESSO
COFFEE: 18grams // WATER: 36grams // POUR TIME : 30seconds